State Farm® Insurance Agent Brian Halcom
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Patricia Gardner
September 9, 2026
"The staff is friendly and kind. When I'm here, I just feel very taken care of. They are efficient and quickly get your insurance needs handled. And have competitive rates. 👍👍"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Ontario to know you had such a great experience with us. "
Juan Elorza
September 3, 2026
"Las muchachas son muy amables y me ayudan con cual quier pregunta que tenga. Simpre recomendare esta oficina."
"Thank you so much for the 5 stars, Juan! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
David Ishida
September 3, 2026
"This is the best Insurance Company. The staff is the best and most trustworthy."
"Thanks so much for the fantastic rating, David! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Miranda S Spivey
June 22, 2026
"I truly APPRECIATE Kelly and her assistance! This whole group is wonderful to work with. 10/10 RECOMMEND!"
"Thank you for your kind review of State Farm Agent Brian Halcom’s Team. We appreciate it!"
Jason Gates
June 20, 2026
"I have been with State Farm for 35+ years, today I had another wonderful interaction with Kelly. I had to update policies over the phone, I gave her incorrect information, she had to call back multiple times for me to get the correct information to her. She was polite, kind and thorough during all of our calls. She was and is great representation of Halcomb's and State Farm."
"Jason, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Brian Halcom’s Team—we are always here to help!"
james trueax
May 26, 2026
"Kelly at State Farm provided an amazing experience for both my grandparents and me. She took the time to make sure we were getting the best deal possible while also explaining everything clearly and professionally. Kelly was extremely polite, patient, and genuinely cared about helping us find the right coverage. Her customer service skills are outstanding, and she made the entire process smooth and stress-free. It’s hard to find people who go above and beyond the way she does. Highly recommend working with Kelly if you want someone knowledgeable, trustworthy, and kind!"
"james, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Brian Halcom’s Team—we are always here to help!"
Akuma Karitoriki
January 18, 2026
"Luen was absolutely welcoming and insightful, such a personality and very charismatic. I haven't spoken with any of the alternative agents, but if everyone on this team has such diligence and demeanor, then I can foresee capitalizing on State farms very reasonable and affordable services for years down the line."
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Brian Halcom’s Team. "
Wendy Ibarra
January 8, 2026
"Luen has been a pleasure to work with! She is so personable and very charasmatric! I highly recommend her for your insurance needs!"
Regan Lee
January 6, 2026
"Brian Halcom, my State Farm Agent in Ontario, Oregon and staff came through with an emergency claim while I was out of state. I highly recommend you get in touch with them and switch to State Farm. They have always been there for me! Good, honest people doing their job! Thank you Kelly for all your professionalism!
Happy New Year to all.
Regan Lee"
Christina Carrasco
July 19, 2025
"Brian is great and his girls are all fabulous!! GREAT crew!!"
Doug Teetzen
November 19, 2024
"Was with Brian's office for 14 years before relocating across the country and I still keep a couple of policies with them. (I've been with SF for over 40 years)
Brian's office has the most knowledgeable, professional, and friendly staff of any agency I've ever encountered. They truly care about their customers and have gone over and above for our family more than once."
Jaanai Echauri
November 7, 2024
"Really good customer Luen Salazar has been really nice to us she answers all my questions
I just love this office everyone has a big smile good customer service"
the Franeks
November 7, 2024
"Amazing staff!!!! Saved me $400 a month with two teenagers and 3 vehicles , helping me dramatically as progressive tried to take more than their policy was worth and charge me for people that live in the same dwelling but do not drive my vehicles and have their own policies … I couldn’t be more thankful for my agent Kim and how she is helping not only with insurance but saving me monthly in a way that will help with medical and my college student. Thank you"
Frank Walling
November 5, 2024
"I have never left a review for anything. This place is so bad I'm actually writing this. This is the worst insurance office I have ever dealt with. They make major mistakes in my policies every time they renew. They charge me change to policy charges when they make changes that are not what I discussed with them over and over and over. They then blame it on the underwriters. When on the phone with them it is clear they have no clue how to use the software for their company. They have no clue how to do their jobs. Their customer service is terrible. They constantly tell me they will call me back the same day and never call. This has caused lapses in my coverage multiple times. Maybe get state farm, but never do any business through this location."
Rachel Hernandez
October 30, 2024
"I have had the pleasure of working with Elvira at State Farm insurance and her coworkers as well and I have had nothing but POSITIVE vibes and very helpful service. Even if I don't need a different service from them they call to confirm and make sure I don't need the extra service. Brian Halcom, you have the most wonderful people working for you! Be Proud!!"
xelv onid (XOS)
October 25, 2024
"Terrible communication skills as a team, was waiting a couple hours to hear back on documents I needed at the dmv. If I hadn’t called back I would’ve never received follow up information UNLESS I CALLED. Elvita or whoever just responded w “it’s not my fault I wasn’t the one who you talked to..” so is it state farm? You farm or? Cause I thought this place works as a whole. Do better."
Dan Kenworthy
November 11, 2023
"Got me taken care of right away"
Dennis Luna
June 27, 2023
"It took awhile for them to get my paperwork done."
Becky Rich
June 25, 2022
"The employees are pleasant and helped answer all my questions and select the best policy for me. My parents had insurance with them as well."
Troy G
April 11, 2022
"My Wife and I have been going through this office for nearly 10 years now for insurance on our home and all our vehicles. The service has always been great. Elvira and Samantha have wonderful customer service and are always glad and ready to help when we call. Thanks from our family to the whole crew!👨👩👦👍"
Jaycee Cottrell
February 22, 2022
"They are wonderful I can't imagine ever going through another insurance they are friendly and work with me on everything they are amazing I highly recommend them"
Russell Blackburn
September 20, 2021
"I've been with state farm for over 10 years and I love it and they have treated me with the most respect and kindness could ever ask for! I recommend it to all my friends!"
PJ
September 11, 2021
"Love my hometown insurance Agency!!"
Emma Wilber
July 15, 2021
"Our entire family have been with Brain Halcom's office for 20 plus years. The staff is amazing and we couldn't be more pleased. Thank you, Samantha Lopez Knapp for taking such good care of us. I wouldn't trade you for the world."
Marianne Clarich
July 14, 2021
"Sam is always so helpful and knowledgeable!"